Shipping policy
Shipping Policy
Production Time
Unless otherwise stated on the product page, all of our items are made to order.
Our standard production time is 2.5 to 3.5 weeks. Production begins once your order has been confirmed. During busy periods, production times may be slightly longer, but we will always do our best to keep you informed.
Please note that shipping time begins after production has been completed.
Shipping Options
Once your order is ready, you can choose from the following shipping methods:
Sea Shipping
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Estimated transit time: Approximately 4/5 weeks
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Customs clearance time is not included in this estimate and may vary depending on your country's customs procedures.
Air Shipping
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Estimated transit time: Approximately 2 weeks
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Customs clearance time is not included in this estimate and may vary depending on your country's customs procedures.
Customs, Duties & Delays
International orders may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated.
Please be aware that customs processing may cause delays that are outside of our control. Shipping estimates do not include customs clearance time.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information (where available).
Questions
If you have any questions about your order or shipping times, please don't hesitate to contact us. We're happy to help.